More and more people have an Iphone or an other smartphone that they use very frequently..
You can E-mail, text, surf, game, listen to music, make pictures, navigate and all the other things I can't come up with at this moment.. But, did you know that nowadays you can even report damage to your car?!
Interpolis wants to be the biggest Insurance company and they are going in the right direction by creating new ways to improve customer care and satisfaction. One of the things Interpolis is constantly trying to improve is the ease by which customers can report their (insuranced) damage and the way this can be solved/fixed..
In contrast to some other insurance companies who stick with their old fashion way of working - declaration by written forms what causes a pile of paperwork and long 'waiting times' for customers - Interpolis allready uses phone, E-mail and Internet for their customers to declare damages to their household, house, cars etc.
More than a year ago, Interpolis was the first to develop and introduce an application for the Iphone to report and directly take care of car damages. About 25.000 Iphone users allready downloaded the application and together they have reported their damage over a hundred times. They react positive because of the ease and the speed of reporting. This application is now also available (also developed by Interpolis) for Android smartphones and can be downloaded for free via the Android Market.
The application
After an accident the user of the application can directly call for emergency services and can based on his location approach repair services within the app. Then, the user can fill in a digital accident report, add some foto's and send it to Interpolis. The GPS on the phone automatically fills in the location.
Most of the time there is only one party involved in an accident <You don't wanna know how many people can't park (near a tree or a pile)> for these accidents the app is even more usefull because its simple&fast.
Do you have an Iphone or an Android phone, but you are not insured at Interpolis? No worries, you can also use the app. The report is not send to Interpolis but to your own mail!
Read the whole article here
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